Job Profile : CSA (Airlines)
Qualification : Graduate / 10+2
Age Limit : 18 – 25
Height : Female – 5′ 2″, Male – 5′ 6″
Salary : 16000 – 18000
Required : Passport Mandatory, Must have good communication skills
Job Roles : An airline customer service agent works in an airport or a call center, providing information and assistance to the flying public. In a call center, an airline customer service agent helps customers with flight reservations, itinerary changes, baggage concerns and questions about customer loyalty programs. Face-to-face interaction occurs at airports. At a front counter, an airline customer service agent assists passengers with check-in, issues tickets, provides flight information, checks baggage and solves ticket-related travel problems. At the gate, airline customer service agents check boarding passes, upgrade seats and reissue tickets when a flight is overbooked.